Admin Console

Admin Console : Getting Started

An introduction to what is the DeskDirector admin console

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1 article by 1 author

Portal

These set of articles explain what the Portal tab in the DeskDirector admin console does.

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48 articles by 3 authors

Tech

These set of articles explain what the Tech tab in the DeskDirector admin console does.

Email

These set of articles explain what the Email tab in the DeskDirector admin console does.

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13 articles by 3 authors

System

These set of articles explain what the Sytem tab in the DeskDirector admin console does.

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13 articles by 3 authors

Integrations

These set of articles explain what the integrations tab in the DeskDirector admin console does.

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17 articles by 4 authors

Advanced

These set of articles explain what the Advanced tab in the DeskDirector admin console does.

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5 articles by 1 author

Analytics

These set of articles explain what the Analytics tab in the DeskDirector admin console does.

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4 articles by 1 author

Account

These articles will discuss what can be done in the Account tab of the DeskDirector admin console.

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1 article by 1 author

Surveys

This article gives an overview of creating and managing surveys in DeskDirector.

Niamh Ferns
Updated by Niamh Ferns

Task Lists

This article gives an overview of Task Lists in DeskDirector and dives into how to add, update, delete, and make use of your Task Lists.

Niamh Ferns
Updated by Niamh Ferns

Contact Authentication Audit Log

For very contact authentication DeskDirector logs time and date, authentication method, authentication ID, outcome (success/failure), IP address (when available) every time contact logs into the system.

Warwick Eade
Updated by Warwick Eade

Contact