Legacy ConnectWise SOAP API Integration

Jason He Updated by Jason He

SOAP API credential also known as Integrator Login. ConnectWise used the SOAP API for v1 and v2 of their API. As of ConnectWise 2019.5, SOAP has been removed and replaced by RESTful API v3. ConnectWise integrator login is no longer needed unless your are using an older version of ConnectWise.

If you never created integrator login before, then this article is not for you.

You can find Integrator Login setting page from System > Setup Tables > Integrator Login. Here you should be able to see all your integrator logins you have created in the past. If you are using ConnectWise PSA 2020.1 or later, you can safely delete all of these. No integrator can use those settings anymore.

For users of ConnectWise PSA Cloud, you can safely assume that your version is higher than 2019.5 and remove your integrator login credentials. For on-prem ConnectWise, if you don't know your ConnectWise PSA version, you can use following link to check your version.

https://{host}/login/companyinfo/{login company ID}

How did we do?

Contact