Managing Members/Resources Profile

Edcel Ceniza Updated by Edcel Ceniza

Managing members/resources in your DeskDirector instance is very straightforward. You can access this via the admin console > Tech > Members/Resources. You should be greeted by a page with the current members/resources.

The Members' profile page will show a summary with the member's name, email address, associated tags and their role -- Master Admin, Advanced User or Regular (see DeskDirector Roles and Permissions). To manage a user, just click on their name and you will be redirected to their member profile.

On this page, you can edit the member/resource's profile, upload/remove an avatar, add a member tag and set the members role.

Tech Portal Roles

There are several roles that can be assigned to a member/resource, each role having specific permissions. Check this separate article about DeskDirector roles and permissions.

How did we do?

Enabling Master Admin