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Browser Support

Niamh Ferns Updated by Niamh Ferns

Supported Browsers by DeskDirector

Browser support is always a tricky question. Support for older/outdated browsers can very frequently lead to security vulnerabilities and excess maintenance costs leading to higher subscription prices for everyone.

They also limit the number of features we can release, since the application will be restricted by the limitations of the old browser. Not only that, but it is also highly likely you will run into incompatibilities and bugs.

Supported List (Evergreen Browser)

Not Supported

Although some areas of DeskDirector may continue to function in the browsers listed, they will not be supported.
  • Internet Explorer 11 or below
    • (From Server 18.115.1, published on April 13th, 2020. Internet Explorer 11 will be locked to portal version 3.9.3. No updates or fixes will be released for this version moving forward.)
  • Internet Explorer Mode on Microsoft Edge

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