Browser Support for portal

Jason He Updated by Jason He

Browser support is always a tricky question. To support old or legacy browser, it is always very intensive process.

It also limit amount of feature you can release, since the application will be restricted with old limitation. Not only that, it is highly likely to find incompatible behaviour.

The amount of time need to maintain old or legacy browser is 3 times or 4 times of regular maintainence.

DeskDirector is not big firm as Microsoft or Google, thus, the browser support we have laid out is evergreen browser.

I will list all the popular browsers below.

Supported List (evergreen browser)
Not supported list

Policy for not supported list is, if it works, it works.

  • IE 11 or below (From Server 18.115.1 published on 13 of April. IE 11 will be locked to portal version 3.9.3. No update or fix will be recieved.)
  • IE Edge (retired version)
Supported and have good privacy
  1. Brave
  2. Firefox
  3. Safari

How did we do?

Customer Closed Tickets.

Switching Accounts