Enable or Disable the 'Something Else' Option

Edcel Ceniza Updated by Edcel Ceniza

The "Something Else" options comes enabled by default with your portal instance.

If for any reason you wish to turn this option off at a global level and leave your end users with the exclusive choices given by your Request Types and Forms, you can quickly do it in your Admin Console.

This can be done via Portal > Settings > Features > Disable "Something Else" support option.

You can also enable and disable this option at a company level and override the global setting via Portal > Companies > "Select Company name" > Features

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