Getting Started with DeskDirector
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Deskdirector - Sign up walk through
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Automatic Contact Creation
What is the DeskDirector Admin Portal?
What is the DeskDirector Tech Portal?
What is the DeskDirector Client Portal?
DeskDirector Roles and Permissions
Feature Configuration for PSA Integrations
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A walk through all the fields available in DeskDirector forms
Getting Started with Custom Branding
Getting Started with Custom Email Templates
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Permissions in DeskDirector
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Getting Started with Searching in DeskDirector
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Get started with the DeskDirector Power Automate Connector
Top 10 Request Types
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DeskDirector Desktop Portal
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ConnectWise Custom Menu Item for DeskDirector
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Integrations - Frequently Asked Questions
Microsoft Teams App
Introducing the DeskDirector for Microsoft Team App
Setting up Content Security Policy (CSP)
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Setting up Tags for Teams Discussions (Tech)
Setting up DeskDirector for Microsoft Teams for your clients (Client mode)
Branding the DeskDirector Teams App
DeskDirector Teams App Notifications
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Advanced topic: Setting up Tech & Client Mode in the same tenancy
Integrating Microsoft Teams with DeskDirector Tech Portal
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Featured Solution: Teams Ticket Discussion
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DeskDirector Power Platform Connector Reference
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Desktop Portal - Common Issues
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Diagnose Entities Tool
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Contact DeskDirector Support
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- Getting Started with DeskDirector
- Getting Started with Custom Email Templates
Getting Started with Custom Email Templates
Updated
by Niamh Ferns
You can bring the DeskDirector experience right into the mailbox with stunning email notifications. You can create personalized, fully responsive and custom-branded email templates using our powerful email template engine. These emails can be tied up to events in your DeskDirector instance -- from the basic system event like password reset and login token request, to global ticket events like approvals and form requests and lastly, to ticket life cycle events (e.g. ticket created, closed, status changed and others).
These emails can be also be deeplinked back to any part of the Portal with ease. Lastly, with the Tech Portal v1.32 update, we added the possibility of also using these custom email templates and tie them with the broadcast system in DeskDirector.
