Getting Started with DeskDirector
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Getting started with DeskDirector Forms
DeskDirector Forms - Question Types in Detail
DeskDirector Forms - Dynamic Fields
DeskDirector Forms - Dynamic Fields Implementation Example
DeskDirector Forms - Sections and Conditionals
DeskDirector Forms - Embed content
DeskDirector Forms - Replace Summary Field with Title Automation
DeskDirector Forms - Dynamic content
DeskDirector Forms - Field value format for automation
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A walk through all the fields available in DeskDirector forms
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- DeskDirector Forms - Question Types in Detail
DeskDirector Forms - Question Types in Detail
Question Types in Detail
Here is all the type of questions currently supported in DDForms. You can also embed YouTube or other content into description of any field type. To check out how, head to DeskDirector forms - Embed content
Choice
By default this is a single-choice question (radio buttons). If you want to change it to a checkbox which allows multiple selections, enable the “Multiple answers” option. If you want to convert the field into a dropdown selection, enable the “Dropdown” option. The name given will be displayed to the user.


Text
Simple text input which is single-line by default. Check the “Long answer” box to make this multi-line. Custom Validation – Maximum length of the input.

Email / Url
Looks the same as short text field but with extra HTML5 email input validation.

Statement
The field will be displayed inside as prompt text. The description can also be added as additional info. This field is very useful in explaining something to your users. This field does not serve the purpose of section.
The statement field description also supports Markdown, giving it more flexibility. You can display hyperlinks, bullet pointed lists and more.
Statement field in example below only visible when end user selected yes.

Number
Simple numerical input. Custom Validation – Equality/Inequality conditions

Date / Date Time
A date input. Users will be presented with an easy to use calendar. This is supported by all ever green browsers.

Time
A time input. Users will be presented with an easy to use time input.

Phone
A phone input allow users to enter phone number with correct format. Our system perform heavy lifting to verify phone format according to country code that's been selected.

Address
A standard short text input with Google auto-complete support. You can specify which country google will provide suggestions from.

Dynamic
More information regarding this field is in this separate guide - DeskDirector Dynamic Fields
Forms Tutorials
Implementing Text Controls
24 STEPS
1. Open the DeskDirector Admin Portal and click Forms.
2. Here, click New Form.
3. Type a name for your form.
4. Then, type a description for your form.
5. Click Save to save the form and start editing.
6. Click the Add new question button to add a form control.
7. Click Text. This will add a text control to the form.
8. Click the New Question title textbox.
9. Type your question here.
10. Next, click on the subtitle textbox.
11. If you have any additional information about the question, type it here.
12. The subtitle box supports markdown. Here, we have added asterisks around some words to render them italicized.
13. Click Preview to see a preview of your subtitle box.
14. The preview box shows how the subtitle box's text will be displayed to the user.
15. To make a field mandatory, click the Required toggle switch to the on position.
16. Now, click Add new question to add another field.
17. Click Text.
18. Type your question in the title box.
19. Type a subtitle, if you want to give additional information.
20. For this field, click Long answer.
21. This will increase the size of the answer box and allow the user to input a longer answer.
22. Finally, click on Save to save your form.
23. You can edit your form at any time later, by visiting the forms section and clicking the form name.
24. That's it. You're done.
Here's an interactive tutorial
** Best experienced in Full Screen (click the icon in the top right corner before you begin) **Implementing Choice-based Controls
41 STEPS
1. Open a new or an existing form and click Add new question.
2. Click Choice to add a choice-based question.
3. Type your question in the title box.
4. Type a related subtitle for your question.
5. Now, we can edit the options. Click the Option 1 textbox.
6. Type your option text.
7. Repeat for the Option 2 textbox.
8. To add an option named Other, click Add other.
9. Click Add option to continue adding options.
10. Type the text for your option.
11. You can change the sequence of options by clicking and dragging the dots icon.
12. You can choose to show these options as a drop-down list by clicking the Drop-down toggle switch to the on position.
13. Let's see an example of a question with multiple answers. Click Add new question.
14. Click Choice.
15. Type your question title.
16. Type a subtitle, if required.
17. Type the option 1 text.
18. Type the option 2 text.
19. Click Add option.
20. Type the option 3 text.
21. Switch on the Multiple answers toggle switch to enable multiple selections for these options.
22. We can see that the radio buttons have turned into checkboxes for allowing multiple selections.
23. To keep any option selected by default, click on the check box before that option.
24. Let's see how we can add a simple Yes/No question. Click Add new question.
25. Click the three-dots menu.
26. Click the Yes/No option.
27. Type the question title.
28. Enter the subtitle.
29. Yes and No options have automatically been added for us.
30. Let's add a condition-based field. Click Add new question.
31. Click Statement. This field displays information to the user.
32. Type the title for this field.
33. In the subtitle box, you can input the video URL for users who have selected Yes in the preceding question.
34. Click the three-dots menu.
35. Click Set condition.
36. Click on the Dependant Question drop-down menu and choose the question for which you wish to establish the condition.
37. Now click on the rule condition drop-down box and select the Includes option for the operator.
38. Afterward, you can select which response to the dependent question will activate this field. For this example, choose Yes.
39. Click Set condition to save the condition.
40. Scroll up and click Save.
41. That's it. You're done.
Here's an interactive tutorial
** Best experienced in Full Screen (click the icon in the top right corner before you begin) **https://www.iorad.com/player/2330524/Forms---Choice-based-controls
Implementing Formatted Controls - Email, URL, Number, Phone
34 STEPS
1. Open the DeskDirector Admin Portal and click New Form, or click an existing form to edit it.
2. First, we will add an email field. To do this, click Add new question.
3. Click Email.
4. Type your question title.
5. Then, type the subtitle.
6. The email address box is for the end-users to fill in. It will check whether the email address provided is valid.
7. You can click on the Multi-entries drop-down box to choose how many entries to allow for this field.
8. Now, we will add a URL field. Click Add new question.
9. Click the three dots to view more options.
10. Click URL.
11. Type your question title.
12. Then, type the subtitle.
13. The URL box is for the end-users to fill in. It will check whether the URL provided is valid.
14. Now, let's see how to add a number field. Click Add new question.
15. Click the three dots to view more options.
16. Click Number.
17. Type your question title.
18. Type the subtitle.
19. Users can enter only numerical values in the number textbox. We can also add validations for its input.
20. To do so, click the three-dots menu.
21. Click Add validation.
22. Click the condition drop-down box to select your condition. Here, we will be selecting the "less than or equal to" condition.
23. Type the limit value of your condition in the textbox.
24. In the error textbox, type the message to display if an invalid number is entered.
25. Now, we will add a Phone number field. Click Add new question.
26. Click the three dots menu to expand the options.
27. Click Phone.
28. Type your question title.
29. Then, type the subtitle.
30. The phone textbox will let the user enter their phone number. It will check whether the number format is valid.
31. You can click on the Country drop-down box to select which country prefix to add to the phone number.
32. Click on the Multi-entries drop-down box to choose the number of entries to allow for this field.
33. Finally, click Save to save the form.
34. That's it. You're done.
Here's an interactive tutorial
** Best experienced in Full Screen (click the icon in the top right corner before you begin) **https://www.iorad.com/player/2331086/Forms---Formatted-controls---Email-URL-Number-Phone
Implementing Date, Time, and Location Controls
26 STEPS
1. Open the DeskDirector Admin Portal and click New Form, or click on an existing form to edit it.
2. Click Add new question to add a new field.
3. Click the three dots menu to expand the options list.
4. Click Date.
5. Type your question title.
6. Enter the subtitle.
7. The date textbox is where the user will add the date with the help of a calendar control.
8. If you want multiple entries for this field, you can click the Multi-entries drop-down and select the required option.
9. Toggle the Date and Time switches to turn each on or off.
10. Let's add a time field. Click Add new question.
11. Click the three dots menu to expand the options list.
12. Click Time.
13. Type the question title.
14. Then, type the subtitle.
15. The time textbox is where users will enter the time.
16. If you want multiple entries for this field, you can click the Multi-Entries drop-down box and select the required option.
17. Now, let's add a location field. Click Add new question.
18. Click the three dots menu to expand the options list.
19. Click Address.
20. Type the question title.
21. Then, type the subtitle.
22. The address textbox is where the user will enter the address.
23. If you want the address from a specific country only, select which country from the Country drop-down box.
24. If you want to change the language, you can do so by clicking on the Language drop-down box.
25. Finally, click Save to save the form.
26. That's it. You're done.
Here's an interactive tutorial
** Best experienced in Full Screen (click the icon in the top right corner before you begin) **https://www.iorad.com/player/2331180/Forms---Date-and-time-and-location-controls
Implementing Upload File and Signature Controls
15 STEPS
1. Open the DeskDirector Admin Portal and click New Form, or click on an existing form to edit it.
2. We will add a file upload field. Click Add new question.
3. Click the three dots menu to see more options.
4. Click File.
5. Type the question title.
6. Type the subtitle.
7. The file selection box is where the user will search for and upload the file.
8. Now, we will add the signature field. Click Add new question.
9. Click the three dots menu to see more options.
10. Click Signature.
11. Type the question title.
12. Then, type the subtitle.
13. The signature selection box is where the user will select and upload their signature.
14. Finally, click Save to save the form.
15. That's it. You're done.
Here's an interactive tutorial
** Best experienced in Full Screen (click the icon in the top right corner before you begin) **https://www.iorad.com/player/2331207/Forms---Upload-file-and-signature-controls