Getting Started with DeskDirector
DeskDirector Portals
Browser Support
What is the DeskDirector Admin Portal?
What is the DeskDirector Tech Portal?
What is the DeskDirector Client Portal?
Desktop Portal
Managing Your Account
Pricing & Subscription Plans
Deskdirector - Sign up walk through
Managing your DeskDirector Subscription
Admin Essentials
Release Notes
Enabling Master Admin
Permissions & Feature Configuration (Tokity)
Permissions & Feature Configuration (ConnectWise/Autotask Partners)
Automatic Contact Creation
The Developer Corner
Monitoring Portal Usage
DeskDirector Features Overview
Desktop Portal Version Differences
Logging in to DeskDirector
User Profiles & Profile Pictures
Office Hours
Using Markdown
How Searching Works
Embedding Help Page Media
Get started with the DeskDirector Power Automate Connector
Features
Portal Customization
Service Catalogue
Forms
Getting started with DeskDirector Forms
DeskDirector Forms - Question Types in Detail
Dynamic Form Content
Communication
Actionable Messages for Emails
Real-Time Chats
Notifications
Email Notifications
Email Template Engine
Surveys
Broadcasts
Generative AI
DeskDirector with Generative AI
Setting up AI Service Providers
AI Assistants in DeskDirector
Custom Tools for AI Assistants
Knowledge Bases for AI Assistants
Ticket Summary for Tech Portal
Advanced
Login & Authentication
Contact & User Groups
Approvals
Task Lists
The Learning Center
Group Tags
Custom Domains
File Storage
Portal Deep Linking
Clean Tickets
Contacts
Accounts
Service Dashboard
Auditing and Analytics
Integrations
ConnectWise
ConnectWise Custom Menu Item for DeskDirector
ConnectWise
ConnectWise Quotes & Invoices
ConnectBooster
ConnectWise Sell
ConnectWise - Avoid Aggressive Notifications
AutoTask
Switching or Merging PSAs
QuoteWerks
Wise-Pay
TimeZest
BiggerBrains
OneNote Notebooks
Integrations - Frequently Asked Questions
IT Glue
Microsoft Teams App
Introducing the DeskDirector for Microsoft Team App
Installing the Microsoft Teams App (Client Mode)
Installing the Microsoft Teams App (Tech Mode)
Setting up Tags for Teams Discussions (Tech)
Branding the DeskDirector Teams App
DeskDirector Teams App Notifications
User Groups Integration with Microsoft Teams
Setting up Content Security Policy (CSP)
Advanced topic: Setting up Tech & Client Mode in the same tenancy
Integrating Microsoft Teams with DeskDirector Tech Portal
Smart Alerts for Tech Users
Microsoft Power Automate
Actions
Solutions
Power Automate Template Gallery
Featured Solution: Teams Ticket Discussion
Featured Solution: Ticket Briefing
Introduction to Power Automate
Power Automate Connector - Setting up your first flow
DeskDirector Power Platform Connector Reference
DeskDirector Connector Triggers
Troubleshooting
Troubleshooting via Web Developer Tools
Desktop Portal - Common Issues
Contact & Service Agent Impersonation
Diagnose Entities Tool
DeskDirector Desktop App - Installation Issues
Troubleshooting DeskDirector Connection Issues
Login & Authentication - Common Issues
Permissions & Access - Common Issues
Tickets & Chats - Common Issues
Approvals - Common Issues
Email & Email Delivery - Common Issues
PSA Entity Syncing - Common Issues
PSA Integration - Common Issues
ConnectWise Integration - Common Issues
Autotask Integration - Common Issues
ConnectWise Audit Trail - Exporting API Logs
Microsoft Teams App - Common Issues
Contact DeskDirector Support
Security
Glossary
Archived
- All Categories
- Security
- Cross-Origin Resource Sharing (CORS)
Cross-Origin Resource Sharing (CORS)
Updated
by Jason He
The same-origin policy has been adopt by all browsers to protect API been used by scripts from different domain. Cross-Origin Resource Sharing (CORS) is an HTTP header based mechanism that allows a server to indicate any origins other than its own from which a browser should permit loading resources.
By default, DeskDirector server only allows its own web application to hit the API in the browser, by defining additional domain in our CORS setting, you can allow third party application to consume DeskDirector API in the browser.
Such capability allows you to create your own application that can be embedded in our client or TECH portal to provide extended functionality. Since the application you have developed will be hosted under an different domain, you will need to add the domain in admin portal before they can query our API.
Best Practice
In general, you should not use this feature, unless you have embedded page that need to use DeskDirector API from browser.