Managing Broadcasts

Edcel Ceniza Updated by Edcel Ceniza

Broadcasts can be easily managed from the DeskDirector Tech Portal under the broadcast tab in the left panel. As mentioned above, the technician must have a specific role to be able to see the tab or use feature

You should see a list of broadcasts that was recently created under your DeskDirector instance (both active and deleted). The broadcast list should show the broadcast message, when it was created and by who, and icons indicating whether the broadcast is active, using filters and using the email broadcast feature.

How did we do?

Getting Started with Broadcasts

Enabling Sticky Broadcasts