Broadcasts

Getting Started with Broadcasts

Broadcasts are an excellent way to notify your customers on critical outages and important messages. Broadcasts can be easily created from the DeskDirector Tech Portal. Who can create broadcasts? Bro…

Edcel Ceniza
Updated 3 months ago by Edcel Ceniza

Managing Broadcasts

Broadcasts can be easily managed from the DeskDirector Tech Portal under the broadcast tab in the left panel. As mentioned above, the technician must have a specific role to be able to see the tab or use feature

Edcel Ceniza
Updated 3 months ago by Edcel Ceniza

Enabling Sticky Broadcasts

All notifications in DeskDirector leverage the browser and OS notification systems to grab a users attention, by displaying a small popup in the corner of their screens. Sticky Broadcasts will allow…

Edcel Ceniza
Updated 3 months ago by Edcel Ceniza

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