Enabling Master Admin

Edcel Ceniza Updated by Edcel Ceniza

There are several roles in DeskDirector that can be assigned to a member/resource, each with different set of permissions (related: DeskDirector Roles and Permissions)

A Master Admin is a user of your PSA that is allowed to log in to the DeskDirector Admin Console using their PSA credentials or Office 365 account. 

1. You can give a member/resource the Master Admin permission by navigating to the Members/Resources tab in the Admin Console under Tech.

2. Choose the member/resource you want to set with admin access then simply pick the Master Admin in the Role list which can be found under the Profile tab:

How did we do?

Managing Members/Resources Profile

StreamlineIT for DeskDirector Tech Portal