Enabling Master Admin
A Master Admin is a user of your PSA that is allowed to log in to the DeskDirector Admin Console using their PSA credentials or Office 365 account.
1. You can give a resource the Master Admin permission by navigating to the Maintain Members (Maintain Resources for AT) tab in the Admin Console and clicking on the resource:
2. Once you've clicked on a resource simply tick the Master Admin checkbox which can be found under Member Settings: