Forms

​Getting started with DeskDirector Forms

For the legacy documentation click here. With DeskDirector forms you can have beautiful native forms which allow you to ask the right questions to your clients the first time round. If you have a Wuf…

Updated 3 months ago

DeskDirector Forms - Question Types in Detail

Question Types in Detail. Here is all the type of questions currently supported in DDForms. You can also embed YouTube or other content into description of any field type. To check out how, head to D…

Serena Cappellini
Updated 3 months ago by Serena Cappellini

DeskDirector Forms - Dynamic Fields

Dynamic fields is a new addition to the DeskDirector forms functionality. This provides huge capability to the forms, however we designed this with some display and usability limitations. The reason…

Jason He
Updated 3 months ago by Jason He

DeskDirector Forms - Dynamic Fields Implementation Example

Using dynamic fields in DeskDirector forms requires an API endpoint to be created. This may be a barrier to people who don't necessarily have the time or expertise to develop such an API. In this art…

Keison Tang
Updated 3 months ago by Keison Tang

DeskDirector Forms - Sections and Conditionals

For the legacy documentation click here. DeskDirector Forms - Getting started with DeskDirector Forms DeskDirector Forms - Detailed Question Types DeskDirector Forms - Importing Wufoo Forms Sections.…

Serena Cappellini
Updated 3 months ago by Serena Cappellini

DeskDirector Forms - Embed content

HTML support for DeskDirector forms was removed in Jan 2022. Embedding content through iFrame has been a useful extension. But anywhere someone can inject content into a screen it is also a potential…

Jason He
Updated 1 month ago by Jason He

DeskDirector Forms - Replace Summary Field with Title Automation

DeskDirector Forms come with adaptive titles, which will allow you to populate the ticket's subject line with the most relevant information. It's designed to give both your tech team and your clients…

Serena Cappellini
Updated 2 months ago by Serena Cappellini

Importing Wufoo Forms to DD Forms

It's easy to import your Wufoo Forms to DD Forms. It can be done in 3 clicks. First, go to Portal > Forms menu in your DD Admin Console. Click on Create from Wufoo under the New Form dropdown. Select…

Updated 3 months ago

DeskDirector Forms - Dynamic content

Dynamic content is similar to dynamic field , where our form will hit an API defined by you and render content based on your API's result. It is a great way to display custom content at the time of u…

Jason He
Updated 3 months ago by Jason He

DeskDirector Forms - Field value format for automation

One of the core value for DeskDirector forms is to help customer to collect accurate data that can be used for automation. Thus, data format is essential for the form system. Field's JSON data model…

Jason He
Updated 3 months ago by Jason He

Sharing Forms

DeskDirector forms can be shared with other DeskDirector customers. In this article we will generate a shareable link, once accessed, the forms you've selected to share can be imported into another D…

Aaron Corney
Updated 2 weeks ago by Aaron Corney

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