Integrations
ConnectWise
In these articles, we cover getting set up with ConnectWise PSA and ConnectWise's other offerings.
AutoTask
This article covers the Autotask ingeration with DeskDirector. This integration allows you to set up Autotask as your primary PSA while still making use of DeskDirector.
QuoteWerks
QuoteWerks Overview. DeskDirector integrates with QuoteWerks by having QuoteWerks send quote details and the Quote Valet URL to our database. These will then show under the recommendations section of…
Wise-Pay
Wise-Pay Overview. The Wise-Pay integration for DeskDirector allows you to view your Wise-Pay invoices in DeskDirector rather than using the built in invoices system. Once integrated, you will be abl…
TimeZest
In this article we cover some ways that timezest can be integrated into DeskDirector and used for booking in time with your engineers.
BiggerBrains
Here we cover the BiggerBrains integration in DeskDirector and how to configure it so your end users can access BiggerBrains directly in the Client portal.
OneNote Notebooks
Here, we cover how to integrate OneNote Notebooks into your DeskDirector instance.
Integrations - Frequently Asked Questions
Moving forward, we will try to minimize DeskDirector's dependencies with PSA-related features. This means that features that are present in the PSA, may not be added to DeskDirector. However, if we think the feature will benefit the entirety of DeskDirector customers (may it be instances running on Connectwise, Autotask or the stand-alone DeskDirector instance), we might consider it.
