Microsoft Flow

How to setup the DeskDirector Flow Connector

Currently, the DeskDirector Flow Connector is available to DD Dynamic customers only. The DeskDirector Flow Connector provides the triggers and actions you need to integrate DeskDirector to many othe…

Andy Chen
Updated 2 months ago by Andy Chen

DeskDirector Flow Connector Reference

DeskDirector Flow Connector Reference. Triggers. When a ticket is created or updated This operation triggers a flow when a service ticket has been created or updated. It will skip any ticket that the…

Andy Chen
Updated 2 months ago by Andy Chen

DeskDirector Flow Connector Ticket Event Payload Reference

This article shows some of the common dynamic contents from the ticket events of the DeskDirector Flow Connector, for ConnectWise and Autotask. For example, the following image shows how to get the t…

Andy Chen
Updated 2 months ago by Andy Chen

Flow integration example - Microsoft Teams notifications

In this example, we will setup a flow that sends a notification to the assigned members when a contact replied this the ticket. This article shows you the one of the applications of the DeskDirector…

Andy Chen
Updated 2 months ago by Andy Chen

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