Setting up Notifications

The Notification feature allows users to receive alerts on their desktops for certain events. These notifications appear on the desktop and can be dismissed by the user, or they close after 10 second…

Edcel Ceniza
Updated by Edcel Ceniza

Controlling Which Statuses Fire Notifications

Notifications are a great way to keep your clients up to date on the progress of their ticket, but you may have certain statuses that you don't need your clients to be notified of. Here's how you can…