Branding your DeskDirector Portal via Brand Packages

You can easily define branding for your portal (web and desktop) from the DeskDirector admin console. In this article we will explain how to set them up and where they will be used. The DeskDirector…

Edcel Ceniza
Updated by Edcel Ceniza

Color Theming a Portal via Brand Packages

Customization of the portal's color can be easily defined from the theming section of a brand package. There are two options to defined colors in a brand package -- Portal Theme and Advanced Theme Th…

Jason He
Updated by Jason He

Avatars in the DeskDirector Portal

Your clients and techs can have custom avatars to make their support experience more personalized. For contacts, you can set them up from the admin console or they can do this themselves once they lo…

Edcel Ceniza
Updated by Edcel Ceniza