Tickets

Ticket Details

The ticket details page is where your customers are going to be interacting with you from. Depending on their permission levels they can perform many actions, from approving tickets to requesting a c…

Andrew Lahikainen
Updated 2 weeks ago by Andrew Lahikainen

Ticket List

This is the place where your customers will come to find their tickets. Please note that Portal displays tickets that have been updated within the last 6 months. Let's go over the parts that make up…

Andrew Lahikainen
Updated 2 weeks ago by Andrew Lahikainen

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