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​ConnectWise 2019.5+

ConnectWise has announced deprecation and removal of integration APIv1 and v2 by end of 2019. It is also known as SOAP API. Since ConnectWise Manager 2019.4, SOAP API is no longer functional correctl…

Jason He
Updated 1 month ago by Jason He

Chat Session

A chat session is created when a user wants to chat with someone. Chat sessions have a well defined life-cycle which is based on statuses. A chat session can exist in 5 different statuses: waiting :…

Andrew Lahikainen
Updated 9 months ago by Andrew Lahikainen

Chat Session Manager

The chat session manager organises your chat requests so you can keep an eye on incoming chat requests as well as manage your chat windows. Opening the chat session manager. The chat session manager…

Andrew Lahikainen
Updated 9 months ago by Andrew Lahikainen

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