Password Requirements for DeskDirector

In this article we will cover how DeskDirector stores passwords and enforces password strength. Our developers have completed a lot of study around password security for our DD Portal password soluti…

Jason He
Updated by Jason He


Presence determines whether the browser will notify specific technicians on chat requests or chat messages received. There are 4 different states a user's presence can be in. Online. The user is avai…

Edcel Ceniza
Updated by Edcel Ceniza