Desktop Portal

Diagnosing DeskDirector Desktop Portal Issues

This article explain ways to diagnose issues for desktop portal. Information gathered through the process is also great to help out any support ticket you create. It can help us resolve your issue fa…

Jason He
Updated by Jason He

DD Portal for Mac: Labtech Deployment Guide

This KB does not apply to the DeskDirector Portal v5. This guide covers the basics of using LabTech to deploy DDPortal for Mac, you may have to add in or edit some steps depending on your environment…

Updated

DDPortal removal tool - uninstalling Windows portals

The DDPortal removal tool helps cleanly uninstall DD Portal, making sure you have a fresh environment before installing the latest version. The versions the removal tool uninstalls include: WPF clien…

Andy Chen
Updated by Andy Chen

Deploying DD Desktop Portal v5 via PowerShell

v5 of the DeskDirector desktop portal was released early 2022. This guide will help you deploy the portal to your machines via PowerShell. Pre-requisites for the installation: For the PowerShell scri…

Updated

Desktop Portal v5 Installation & Common Issues

Procedure to Install Desktop App - Version 5. Installation using the installer package. Download evergreen standalone WebView2. Download package from admin portal (Do not download MSI, MSI is only fo…

Updated

Contact