Notifications

Managing Notifications in the Client Portal

In the tech portal , the Notifications page mainly shows ticket updates. While in the DeskDirector client portal, the Notification page both show active broadcasts and recent ticket updates. Here is…

Edcel Ceniza
Updated by Edcel Ceniza

Receiving Broadcasts in the Client Portal

Broadcast notifications are received multiple ways in the client portal and they are received real-time from any new broadcast pushed from the tech portal. There are a few places important notificati…

Edcel Ceniza
Updated by Edcel Ceniza

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