Notifications

Managing Notifications in the Client Portal

In the tech portal , the Notifications page mainly shows ticket updates. While in the DeskDirector client portal, the Notification page both show active broadcasts and recent ticket updates. Here is…

Edcel Ceniza
Updated 2 years ago by Edcel Ceniza

Receiving Broadcasts in the Client Portal

Broadcast notifications are received multiple ways in the client portal and they are received real-time from any new broadcast pushed from the tech portal. There are a few places important notificati…

Edcel Ceniza
Updated 2 years ago by Edcel Ceniza

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