Authentication

How User Authentication works in DeskDirector

DeskDirector uses two different methods to authenticate a user when it starts up the very first time. Inside an AD Domain (for DeskDirector Desktop Portal). The first method is used when a user's PC…

Edcel Ceniza
Updated 3 months ago by Edcel Ceniza

Setting/Resetting a Contact's Password

The video guide above is from the old DeskDirector UI. Follow the detailed guide below: Setting or Resetting A DeskDirector Password. via the Admin Console. To manually set a password for your contac…

Edcel Ceniza
Updated 3 months ago by Edcel Ceniza

Logging in with Active Directory

Read the legacy documentation here. * This authentication method is only available with our Desktop Client.. DeskDirector's Active Directory automatic login functionality works by using three compone…

Updated 3 months ago

Contact