All Categories
Getting Started with DeskDirector
Documentation for the various products DeskDirector provides namely the DeskDirector admin console, tech and client portal
Features
The articles here explain what each DeskDirector features are, linking them to guides that will help you understand what each does.
Integrations
DeskDirector has a plethora of easy-to-use integrations. Here, you'll find out how to integrate other PSAs, invoicing and quoting utilities, and more.
Microsoft Teams App
Create, update and link tickets, get notified of changes - direct from Teams!
Troubleshooting
These articles are guides on how to troubleshoot common issues you encounter with your DeskDirector instance, some tips and tricks and answers to frequently asked questions we normally encounter
Advanced Use
The articles here are for more advanced features, extension, functionalities, guides for DeskDirector. If you want to get your hands dirty, you came to the right place!
Security
Glossary
Glossary of terms used in DeskDirector documentation
Release Notes
Articles here are release notes or specific details of each releases highlighting new features/changes.
Archived
Documents in this category are archived and no longer in use. These are left here purely for historical purposes and will eventually be removed.
