DeskDirector Power Automate Connector - FAQ

Andy Chen Updated by Andy Chen

How to create a connector connection?
  • Connection Name: this is a display name of the connection
  • Site Host: this is the host part of the URL of your site, for example support.deskdirector.com.
  • API Key: this is the API key which can be retrieved from your admin portal.
Does my current plan support this feature?

Some plans, for example the legacy DeskDirector Essential doesn't include the license for this feature. To check if the connector feature is available on your instance, go to admin portal, go to Account from the left-hand side navigation. The license type for Content should be Advanced.

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