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Getting Started with DeskDirector

Documentation for the various products DeskDirector provides namely the DeskDirector admin console, tech and client portal

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163 articles by 6 authors

Features

The articles here explain what each DeskDirector features are, linking them to guides that will help you understand what each does.

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14 articles by 2 authors

How Tos & FAQs

These articles are guides on how to troubleshoot common issues you encounter with your DeskDirector instance, some tips and tricks and answers to frequently asked questions we normally encounter

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55 articles by 5 authors

Advanced Use

The articles here are for more advanced features, extension, functionalities, guides for DeskDirector. If you want to get your hands dirty, you came to the right place!

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12 articles by 3 authors

Release Notes

Articles here are release notes or specific details of each releases highlighting new features/changes.

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10 articles by 3 authors

Glossary

Glossary of terms used in DeskDirector documentation

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10 articles by 3 authors

Security

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2 articles by 1 author

Microsoft Teams App

Create, update and link tickets, get notified of changes - direct from Teams!

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14 articles by 2 authors

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