DeskDirector Portals

​What is the DeskDirector Admin Portal?

In this article we dive into the DeskDirector Admin Console. The Admin Console provides a centralized portal for managing your DeskDirector instance and the experience your end users will have with the platform.

Niamh Ferns
Updated by Niamh Ferns

​What is the DeskDirector Tech Portal?

The DeskDirector Tech portal provides an easy to use and simple interface for your level 1 and 2 technicians to capture time, respond to tickets, and manage their day to day.

Niamh Ferns
Updated by Niamh Ferns

​What is the DeskDirector Client Portal?

In this article, we dive into the Client Portal. The Client Portal is the primary tool that your end users will use to raise tickets, discuss on existing tickets, and manage things like approvals, quotes, and invoices.

Niamh Ferns
Updated by Niamh Ferns

Browser Support

Supported Browsers by DeskDirector. Browser support is always a tricky question. Support for older/outdated browsers can very frequently lead to security vulnerabilities and excess maintenance costs…

Niamh Ferns
Updated by Niamh Ferns

Desktop Portal

Here we cover installation and deployment of the DeskDirector Desktop Portal for clients both manually and through automated installation via an RMM.

Niamh Ferns
Updated by Niamh Ferns

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