New Features and UI Designs

New Request Support UI

New Request Support UI. The new request support UI is for Portal 2 only. Click here for more information. The new request support UI is a refresh to the ticket submission process. How do I enable thi…

Chris
Updated 1 month ago by Chris

Portal V2

For the legacy documentation click here. Portal v2 There are currently two distinct versions of DD Portal. Portal v1 - This is our legacy portal offering. It no longer receives feature updates and yo…

Chris
Updated 1 month ago by Chris

How to roll out new portal features and UI designs

New Portal Features Page. We have improved the experience of rolling out a new feature or UI designs for your customers by introducing the Feature Preview workflow. Test the feature in select compani…

Andy Chen
Updated 1 month ago by Andy Chen

New Ticket User Interface - V2

This KB article is currently under construction. Please check back soon :)

Chris
Updated 3 weeks ago by Chris

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