Branding & Customization

Get Started with Email Template Engine - DeskDirector

This article shows how to customize emails sent from DeskDirector, these emails includes: Approval. Portal token login. Portal reset Password. For other email customization please check HTML Email Te…

Andy Chen
Updated 4 months ago by Andy Chen

HTML Email Templates - ConnectWise

If you are going through our Onboarding, or are just looking at how to create the same emails that we have for our Support Portal, look no further! This article will give you the basics on how to add…

Updated 2 years ago

HTML Email Templates - Autotask

If you are going through our Onboarding, or are just looking at how to create the same emails that we have for our Support Portal, look no further! This article will give you the basics on how to add…

Updated 2 years ago

Avatars in DDPortal

Your clients and techs can have custom avatars to make their support experience more personalized. For contacts, you can set them up from the admin console or they can do this themselves once they lo…

Updated 2 years ago

Branding - Logo

You can alter logo and icons in DeskDirector portal. In this article I will explain how to set them up and where they will be used. There are two different deploy method for logo and icon. Deployed t…

Updated 1 month ago

Theming in DeskDirector

This guide hopes to clear up what your client portal will look like once you change your theme settings under the DDPortal Installer Tab of the Admin Console. The changes you make here will affect bo…

Updated 1 year ago

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