How to enable software rendering
OUTDATED ARTICLE, THIS REFERS TO THE OLD CLIENT CONSOLE AND NOT DDPORTAL
DeskDirector uses a Microsoft.net technology called WPF (Windows Presentation Foundation) for the display of its User Interface.
In some rare cases the application will not display correctly. This is usually caused by a display driver, DirectX or Microsoft.net issue and while re-installing later versions of all of these may solve the problem we have included a switch in the application to disable Hardware Rendering which should solve the problem.
Follow the instructions below to turn of Hardware Rendering