Known Issue: Error on Windows XP with large icon

We have discovered on Windows XP machines if the icon file you are using contains a version that is 256px x 256px then the application will crash on starting.

Please ensure the icon file you are using .ico does NOT contain a 256px x 256px version if you plan to deploy DeskDirector to Windows XP computers.

To find out you can open the .ico file in our favorite icon editor, Greenfish Icon Editor Pro, which is available here

If you need to test to ensure this is the problem you can replace the icon.ico file in the following location;

C:\Program Files\DeskDirector

You just need to replace this file with a version without a 256px version embeddded in it.

 

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